RIVER TERRACE RESORT & CONVENTION CENTER | Stay downtown in Gatlinburg

Book direct

and save up to 10%

compared to Booking.com

Key details

Hotel Overview

240 River Road, Gatlinburg, Tennessee, United States, 37738

River Terrace Resort & Convention Center - Family-friendly hotel with seasonal pools near Great Smoky Mountains National Park

Located in downtown Gatlinburg, overlooking the Little Pigeon River, River Terrace Resort & Convention Center offers comfortable accommodations within walking distance of Great Smoky Mountains National Park. The resort features two seasonal outdoor pools, Drafts Burger Bar serving burgers, sandwiches, and cocktails, and a convention center with flexible meeting spaces. Accessible routes are available to pool decks, convention space, and dining areas. The property is 80 km from McGhee Tyson Airport.

Additional perks of the hotel

Accessible ramps to pool decks and convention space

Nearby Wild Bear Falls indoor water park with waterslides and lazy river

Gatlinburg Trolley System for easy transportation

Winter activities including Festive Tree Farm and Holiday Maze

Drafts Burger Bar features high-definition flat-screen TVs for sports events

Guest rooms

The Standard King Guestroom offers 252 square feet with a king bed, 27-inch cable TV, and a private balcony. The Standard Queen Guestroom accommodates up to four guests with two queen beds. The River View Signature King Loft includes a king bed in the loft, a queen sleeper sofa, two full bathrooms, and a private balcony overlooking the Little Pigeon River. All rooms feature flat-screen TVs, kitchenettes, and private balconies or patios.

Other conveniences

Private bathrooms with shower/tub combinations or walk-in showers

Fireplace in select rooms

Coffee/tea makers and mini refrigerators

Iron and ironing board in all rooms

Cable TV with premium channels

View all

Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Signature King Guestroom

Max:

2 persons

195 sq. feet

Bed options:

1 King-size bed

Heating

Air conditioning

room details

Check Prices

River View Signature Queen Guestroom

Max:

2 persons

295 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Signature Queen Guestroom

Max:

2 persons

295 sq. feet

Bed options:

2 King Size Beds

Heating

Air conditioning

room details

Check Prices

Show all roomsLess

Room Rates & Availability Tracker

Find Deals for Your Travel Dates

Transportation Tips

Transportation Options

City Centre

Gatlinburg1700 ft

Airports

McGhee Tyson (TYS) 48.4 mi

Asheville Regional (AVL) 85.2 mi

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free parking

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking

Services

Laundry
Tours/Ticket assistance

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities

Bathroom

Bathtub
Sink

Media

Flat-screen TV

Hotel Location

240 River Road, Gatlinburg, Tennessee, United States, 37738

Map view

240 River Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

Landmark

Ole Smoky Tennessee Moonshine

2500 ft

Landmark

Gatlinburg Space Needle

2300 ft

Convention Centre

Gatlinburg Convention Center

2700 ft

Ski Lift

Gatlinburg SkyLift Park

2200 ft

Landmark

Ripley's Haunted Adventure

2400 ft

Museum

Hollywood Star Cars Museum

2500 ft

Landmark

Amazing Mirror Maze

2600 ft

Gallery

Smoky Mountain Art Gallery

2400 ft

Church

St Mary's Catholic Church

3700 ft

Landmark

Gatlinburg Mountain Coaster

3.6 mi

Landmark

Hillbilly Golf

3.6 mi

Nearby

Aquarium

Ripley's Aquarium of the Smokies

900 ft

611 Parkway

Souvenir shopping

500 ft

576 Parkway

Anakeesta

1700 ft

631 Parkway

Guinness World Records Adventure

500 ft

Amusement Park

Earthquake

1200 ft

Theatre

Sweet Fanny Adams Theatre

1800 ft

716 Parkway # 37838

World of Illusions

700 ft

650 Parkway

Ole Smoky Barrelhouse

1400 ft

Museum

Christ in the Smokies Museum and Gardens

1400 ft

424 River Rd

Mysterious Mansion

1300 ft

379 Parkway

Tsali Monument

1900 ft

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

1000 ft

800 Parkway

Ripley's Believe It or Not Gatlinburg

1300 ft

742 Parkway

Gatlinburg First United Methodist Church

1100 ft

Museum

Gatlinburg Pinball Museum

1600 ft

National Park

Great Smoky Mountains National Park

2100 ft

The SkyBridge

600 ft

623 Parkway

Ripley's Marvelous Mirror Maze

600 ft

Shopping Area

The Village Shops

700 ft

Restaurants

Karmelkorn Shoppe

900 ft

647 Parkway

Fannie Farkle's

1500 ft

656 Parkway

Heavenly Delights Cafe & Bakery

1200 ft

631 Parkway Suite Baskins Square

The Village Cafe & Creamery

1300 ft

634 Parkway Shop #17

Burg Coffees

1600 ft

716 Parkway Suite 107

Coffee and Company

1400 ft

634 Parkway Ste 13

Chicken Hut

1600 ft

716 Parkway

Funnel Cakes

1300 ft

745 Parkway

Guest Reviews & Ratings

What Guests Are Saying?

96%

loved it & would return

great location

friendly staff

outdated rooms

disappointing dining experience

9.6/10

Perfect

Rooms

6.7

Location

9.3

Service

8.0

Dining

5.3

3/5 based on 1193 reviews

#53 of 70 hotels in Gatlinburg based on Tripadvisor

William

United States, April 2024

6.8/10

My stay at the hotel had its ups and downs. The location was exceptional, offering great views and easy access to downtown. However, the rooms needed updating and were a bit unsafe, and the dining experience was not what I expected.

Rooms

5.0

The rooms were in need of updating and lacked a fireplace or a king bed. They felt a bit outdated and unsafe.

Service

7.0

The staff was great with us and very attentive during our stay. However, there seemed to be some issues with the cleaning crew.

Location

9.0

The hotel's location was truly exceptional, with great views, proximity to downtown, and being right beside the aquarium.

Dining

5.0

The dining experience fell short with unexpected charges for a small pet and not meeting expectations on the food quality.

Facilities

6.0

The hotel facilities did not stand out as particularly remarkable, with some areas needing attention and updating.

great location

outdated rooms

Russ

United States, March 2024

8.0/10

I had a lovely stay at the hotel. The location was perfect for exploring Gatlinburg, being so close to everything that we could easily walk around without worrying about traffic or parking. The service was exceptional, particularly from Ginger and Zsofi who were very kind and helpful in ensuring we got the room with a private balcony overlooking the river. However, the noise from the nearby promenade until 11 pm was a downside to an otherwise pleasant experience.

Rooms

8.0

Our room on the second story was spacious and clean, with a private balcony offering a nice view of the river.

Service

9.0

The staff members were awesome and very friendly, going above and beyond to accommodate our preferences.

Location

10.0

The hotel's location was ideal for exploring Gatlinburg, with easy access to shops, fun restaurants, and the mountains.

Dining

6.0

We were under the impression that breakfast was included, but it turned out to be only for guests staying longer. The restaurant only offered burgers, which was decent but not what we expected.

Facilities

7.0

The hotel had laundry services and tours/ticket assistance available, which was convenient for our needs.

Byron

United States, December 2023

7.4/10

My stay at the hotel was a mix of positives and negatives. While the room was not as clean as expected, with a missing shower curtain and a small, unclean trash can, the space was amazing, spacious, very clean, and had excellent A/C. It was, however, quite loud at times due to dog barking and adult arguments. The service was overall helpful and accommodating, with staff being friendly and prompt to assist. The location was great, off the busy street and close to everything Gatlinburg has to offer. The dining experience was not complimentary but offered decent options for an extra cost. The facilities were sufficient for a comfortable stay.

Rooms

7.0

The room was a mix of disappointing cleanliness issues and exceptional comfort and space.

Service

8.0

The service was friendly and accommodating, responding promptly to requests.

Location

9.0

The hotel's location off the busy street was ideal for exploring Gatlinburg.

Dining

6.0

The dining experience was not complimentary but provided decent options at an extra cost.