RIVER TERRACE RESORT & CONVENTION CENTER, Gatlinburg – Your ideal downtown stay
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Key details
Hotel Overview
240 River Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Signature King Guestroom
Max:
2 persons
195 sq. feet
Bed options:
1 King-size bed
Coffee machine
Heating
room details
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River View Signature Queen Guestroom
Max:
4 persons
295 sq. feet
Bed options:
2 King Size Beds
Coffee machine
Heating
room details
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Signature Queen Guestroom
Max:
4 persons
295 sq. feet
Bed options:
2 King Size Beds
Coffee machine
Heating
room details
Check Prices
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Transportation Tips
Transportation Options
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- Pets allowed
- 24-hour security
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
Services
- Laundry
- Tours/Ticket assistance
Dining
- Picnic area/ Tables
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Bathtub
- Free toiletries
- Sink
Media
- Flat-screen TV
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Hotel Location
240 River Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
Map view
240 River Road,
Gatlinburg,
Tennessee,
United States,
37738,
Tennessee
City landmarks
903 Parkway Ole Smoky Moonshine Holler
Ole Smoky Tennessee Moonshine
2500 ft
115 Historic Nature Trail
Gatlinburg Space Needle
2300 ft
Convention Centre
Gatlinburg Convention Center
2700 ft
Ski Lift
Gatlinburg SkyLift Park
2200 ft
908 Parkway
Ripley's Haunted Adventure
2400 ft
Museum
Hollywood Star Cars Museum
2500 ft
919 Parkway
Amazing Mirror Maze
2600 ft
Gallery
Smoky Mountain Art Gallery
2400 ft
Church
St Mary's Catholic Church
3700 ft
306 Parkway
Gatlinburg Mountain Coaster
3.6
mi
340 Parkway
Hillbilly Golf
3.6
mi
Nearby
Aquarium
Ripley's Aquarium of the Smokies
900 ft
611 Parkway
Souvenir shopping
500 ft
576 Parkway
Anakeesta
1700 ft
631 Parkway
Guinness World Records Adventure
500 ft
Amusement Park
Earthquake
1200 ft
Theatre
Sweet Fanny Adams Theatre
1800 ft
716 Parkway # 37838
World of Illusions
700 ft
650 Parkway
Ole Smoky Barrelhouse
1400 ft
Museum
Christ in the Smokies Museum and Gardens
1400 ft
424 River Rd
Mysterious Mansion
1300 ft
379 Parkway
Tsali Monument
1900 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1000 ft
800 Parkway
Ripley's Believe It or Not Gatlinburg
1300 ft
742 Parkway
Gatlinburg First United Methodist Church
1100 ft
Museum
Gatlinburg Pinball Museum
1600 ft
National Park
Great Smoky Mountains National Park
2100 ft
The SkyBridge
600 ft
623 Parkway
Ripley's Marvelous Mirror Maze
600 ft
Shopping Area
The Village Shops
700 ft
Restaurants
Karmelkorn Shoppe
900 ft
647 Parkway
Fannie Farkle's
1500 ft
656 Parkway
Heavenly Delights Cafe & Bakery
1200 ft
631 Parkway Suite Baskins Square
The Village Cafe & Creamery
1300 ft
634 Parkway Shop #17
Burg Coffees
1600 ft
716 Parkway Suite 107
Coffee and Company
1400 ft
634 Parkway Ste 13
Chicken Hut
1600 ft
716 Parkway
Funnel Cakes
1300 ft
745 Parkway
Guest Reviews & Ratings
What Guests Are Saying?
84%
loved it & would return
great location
friendly staff
outdated rooms
disappointing dining experience
8.4/10
Great
Rooms
6.7
Location
9.3
Service
8.0
Dining
5.3
William
United States,
April
2024
6.2/10
My stay at the hotel had its ups and downs. The location was exceptional, offering great views and easy access to downtown. However, the rooms needed updating and were a bit unsafe, and the dining experience was not what I expected.
Rooms
5.0
The rooms were in need of updating and lacked a fireplace or a king bed. They felt a bit outdated and unsafe.
Service
7.0
The staff was great with us and very attentive during our stay. However, there seemed to be some issues with the cleaning crew.
Location
9.0
The hotel's location was truly exceptional, with great views, proximity to downtown, and being right beside the aquarium.
Dining
5.0
The dining experience fell short with unexpected charges for a small pet and not meeting expectations on the food quality.
Facilities
6.0
The hotel facilities did not stand out as particularly remarkable, with some areas needing attention and updating.
great location
outdated rooms
Russ
United States,
March
2024
8.0/10
I had a lovely stay at the hotel. The location was perfect for exploring Gatlinburg, being so close to everything that we could easily walk around without worrying about traffic or parking. The service was exceptional, particularly from Ginger and Zsofi who were very kind and helpful in ensuring we got the room with a private balcony overlooking the river. However, the noise from the nearby promenade until 11 pm was a downside to an otherwise pleasant experience.
Rooms
8.0
Our room on the second story was spacious and clean, with a private balcony offering a nice view of the river.
Service
9.0
The staff members were awesome and very friendly, going above and beyond to accommodate our preferences.
Location
10.0
The hotel's location was ideal for exploring Gatlinburg, with easy access to shops, fun restaurants, and the mountains.
Dining
6.0
We were under the impression that breakfast was included, but it turned out to be only for guests staying longer. The restaurant only offered burgers, which was decent but not what we expected.
Facilities
7.0
The hotel had laundry services and tours/ticket assistance available, which was convenient for our needs.
Byron
United States,
December
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. While the room was not as clean as expected, with a missing shower curtain and a small, unclean trash can, the space was amazing, spacious, very clean, and had excellent A/C. It was, however, quite loud at times due to dog barking and adult arguments. The service was overall helpful and accommodating, with staff being friendly and prompt to assist. The location was great, off the busy street and close to everything Gatlinburg has to offer. The dining experience was not complimentary but offered decent options for an extra cost. The facilities were sufficient for a comfortable stay.
Rooms
7.0
The room was a mix of disappointing cleanliness issues and exceptional comfort and space.
Service
8.0
The service was friendly and accommodating, responding promptly to requests.
Location
9.0
The hotel's location off the busy street was ideal for exploring Gatlinburg.
Dining
6.0
The dining experience was not complimentary but provided decent options at an extra cost.
Facilities
7.0
The hotel facilities were satisfactory for a comfortable stay.
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